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Professional email · IMAP/SMTP

How to set up Rollin Host professional email accounts (IMAP/SMTP) in Outlook, Gmail, Thunderbird and on your phone, with ports and settings.

Universal settings for any email client.

Servers

TypeServerPortSecurity
IMAP (incoming)mail.seudominio.com.br993SSL/TLS
POP3 (incoming)mail.seudominio.com.br995SSL/TLS
SMTP (outgoing)mail.seudominio.com.br465SSL/TLS
SMTP (alternative outgoing)mail.seudominio.com.br587STARTTLS

Credentials

  • Username: the full email address (contato@seudominio.com.br)
  • Password: the one you set when creating the account in DirectAdmin
  • SMTP authentication: turn it on, it uses the same credentials

Set up in Gmail (forward and send as)

Useful when you want to read and reply from Gmail but with your business address.

Set up in Outlook (Desktop)

  1. File → Add account
  2. Enter the email address and click Connect
  3. Choose IMAP
  4. Fill in according to the table above

Set up on your phone (iOS/Android)

  1. Settings → Accounts → Add account → Other
  2. Type: IMAP
  3. Fill in the servers and ports according to the table

Webmail

If you just want to use the browser, go to:

https://seudominio.com.br:2096

We support Roundcube and SquirrelMail: choose on the login screen.

Not sending or receiving?

Quick checklist:

  • Does the MX record point to mail.seudominio.com.br?
  • Are SPF, DKIM and DMARC configured? (required so Gmail/Outlook do not reject your mail)
  • Does the password contain a special character that the client is escaping?
  • Is port 465 or 587 blocked by your internet provider?

In DirectAdmin → E-mail Manager → SPF Records it comes preconfigured. For DKIM, enable it under Email Manager → DKIM.

Next steps

Last updated: