Scalable store (Black Friday ready)
Infrastructure architecture that absorbs traffic spikes without downtime. Auto-scaling, CDN, distributed cache and real-time monitoring. Your store stays online when it matters most.
Infra + AI + Tech Lead · Invoiced in BRL
Your store needs infrastructure that handles peak traffic and AI that sells.
A slow store goes down on Black Friday. Abandoned carts burn your margin. Support that does not scale loses customers. Rollin Host delivers scalable infrastructure, sales AI and a dedicated tech lead who executes the project end to end — invoiced in BRL, 24/7 support in Portuguese.
- Infrastructure ready for Black Friday
- AI that recovers abandoned carts
- Dedicated tech lead
- 24/7 support in Portuguese
Infrastructure, AI and execution so your store grows without going down.
We do not just sell servers. We provide IT consulting with applied AI and execute the project — from diagnosis to go-live. You focus on selling; Rollin Host takes care of the technology.
Cart recovery with AI
An AI agent identifies cart abandonment and triggers a personalized sequence via WhatsApp (Official Meta API) or email — at the right moment, with the right message. More conversion, less margin lost.
Customer service agent on WhatsApp
24/7 support via AI agent on WhatsApp with Official Meta API: order tracking, exchanges, returns, frequently asked questions. Scales without hiring more staff. Handoff to a human agent when needed.
Intelligent search and recommendations
Semantic search with LLM understands user intent, not just keywords. Behavior-based product recommendations increase average order value and reduce session abandonment.
Integration with platforms and gateways
WooCommerce, Shopify, VTEX — we integrate with your current platform. Brazilian gateways: PIX, Mercado Pago, PagSeguro, Cielo. ERP and legacy systems via REST API.
Dedicated tech lead · End-to-end execution
A tech lead with real e-commerce experience drives diagnosis, architecture, AI and go-live. You have a single technical point of contact — no middlemen, no repeating the briefing every day.
From diagnosis to peak traffic with confidence — in 4 steps.
Store diagnosis
We analyze current performance (Core Web Vitals, TTFB, conversion rate, cart abandonment rate), existing integrations, platform and order volume. We identify the bottlenecks costing you the most sales.
Scalable architecture
Infrastructure proposal with auto-scaling, CDN, cache and optimized database for your volume — including a Black Friday load simulation. No unnecessary over-provisioning; you pay for what you use.
Sales and support AI
We implement the chosen AI modules: cart recovery, WhatsApp customer service, semantic search or recommendations. Training with real data from your store for maximum accuracy.
Operations and peak events
Go-live with active monitoring. Black Friday runbook: pre-event checklist, on-call during the peak, fast rollback if needed. Your store enters the biggest sales day of the year with full technical backup.
Dedicated tech lead
A specialist who drives your project — not just a support ticket.
Most agencies deliver the layout and disappear. Most hosts deliver the server and disappear. Rollin Host places a dedicated tech lead on your project: runs the diagnosis, defines the architecture, implements the AI, accompanies the go-live and is available during peak events. You have a real technical point of contact — invoiced in BRL, 24/7 support in Portuguese.
- Technical diagnosis of your current store
- Scalable infrastructure architecture
- AI implementation and fine-tuning
- Black Friday runbook
- On-call during traffic peaks
- Platform and gateway integrations
- 100% communication in Portuguese
- Invoiced in BRL (no FX conversion fees)
Real problems that Rollin Host solves.
Abandoned cart recovery
Customer added a product and left. The AI agent detects the abandonment and sends a personalized message via WhatsApp or email with a direct link to their cart — at the right timing, with a relevant offer. Result: recovering revenue that was being left on the table.
Scalable customer service with AI on WhatsApp
Support volume grows with sales, but the team cannot keep up. The AI agent handles tracking, exchanges, returns and FAQs 24/7 — and hands off to a human only when needed. Scales without a linear headcount cost.
Black Friday without downtime
At peak traffic, under-provisioned stores slow down or go offline — losing exactly the most important day of the year. Rollin Host runs an advance load simulation, adjusts the architecture and stays on-call throughout the event.
Product recommendations and intelligent search
Exact keyword search does not find what the customer wants. "Others also bought" recommendations are too generic. We implement semantic search with LLM and behavior-based recommendations — increasing average order value and reducing session abandonment.
Rollin Host vs generic host vs marketing agency.
| Rollin Host | Generic host | Marketing agency | |
|---|---|---|---|
| Scalable infrastructure (Black Friday) | |||
| Applied sales AI | |||
| Dedicated tech lead | |||
| WooCommerce / gateway integration | |||
| WhatsApp customer service agent | |||
| Invoiced in BRL | |||
| 24/7 support in Portuguese | |||
| End-to-end project execution |
IT consulting with applied AI for e-commerce.
Rollin Host is a Brazilian IT consulting company specializing in scalable infrastructure and AI applied to digital businesses. We act as a technical partner for e-commerce stores that need to grow without going down: we deliver infrastructure that handles peak traffic, AI that increases conversion and a dedicated tech lead who executes the project end to end. Invoiced in BRL, 24/7 support in Portuguese.
Frequently asked questions
What is IT consulting with applied AI for e-commerce?
It is a combination of technical diagnosis, scalable infrastructure architecture and implementation of AI modules (cart recovery, customer service agent, semantic search, recommendations) led by a dedicated tech lead. It is not just hosting — it is the execution of your store technology project.
How does AI recover abandoned carts?
An AI agent monitors abandonment events in your store (user added to cart but did not complete checkout) and triggers a personalized sequence via WhatsApp (Official Meta API) or email — with the right product, at the right timing and with a relevant offer. The message is generated with real user context, not a generic template.
What is the dedicated tech lead?
A senior Rollin Host professional assigned to your project who drives the diagnosis, defines the architecture, implements and fine-tunes the AI, accompanies the go-live and stays on-call during peaks. You have a single technical point of contact — no repeating the briefing to different teams.
Will my store handle Black Friday with you?
Yes. We run an advance load simulation, tune auto-scaling, CDN and cache, prepare the Black Friday runbook with a pre-event checklist and stay on-call during the peak. We have accompanied stores through high-volume dates — the goal is for your store to stay online when it matters most.
Do you integrate with WooCommerce and payment gateways?
Yes. We integrate with WooCommerce, Shopify and VTEX. For gateways: PIX, Mercado Pago, PagSeguro, Cielo and others. We also connect with ERPs and legacy systems via REST API. If you already have a platform, we work on top of it — no forced migration.
Does the AI customer service replace my support team?
It does not replace — it amplifies. The AI agent handles the operational volume (tracking, exchanges, returns, FAQs) 24/7, and hands off to a human when the case requires judgment or is a sensitive complaint. Your team focuses on what is strategic; the agent handles the volume.
How much does it cost and how does billing work?
The cost depends on the scope: current platform, order volume, chosen AI modules and infrastructure needs. We invoice in BRL — no FX conversion fees. Contact us for a no-commitment conversation; we respond within 1 business day with a proposal.
Do you work with smaller stores too?
We work with stores in growth phase through large-scale operations. If you already have real order volume and want to grow without losing sales to downtime or poor support, we have the right solution for your stage — no standard package, no over-provisioning.
Next step
Your store ready to scale — with AI and a dedicated tech lead.
No-commitment conversation. Within 1 business day we respond with an initial diagnosis and proposal tailored to your volume and platform.
