Invoices and payments
How invoices, billing cycles, payment methods and invoice copies work at Rollin Host, including late payment, suspension and cancellation rules.
Billing cycles
We offer 4 cycles: monthly, quarterly, semiannual and annual. The longer the cycle, the bigger the discount, and the price is locked for the contracted period.
Payment methods
- Pix (recommended, automatic confirmation)
- Boleto bancário (clears within 2 business days)
- Credit card (recurring, with automatic renewal)
Invoice copies and history
Go to the client area at https://painel.rollinhost.com.br and open Invoices → Unpaid invoices. Paid invoices remain available under Invoices → History for 5 years (in compliance with the CDC and Receita Federal).
CNPJ on the invoice
By default, we issue the invoice to the CPF/CNPJ provided at registration. If you need to change it, open a ticket under Support → Billing before the due date. Once paid, the invoice is final.
Late payment and suspension
- 3 days after the due date: reminder by email and WhatsApp
- 7 days: temporary service suspension (data preserved)
- 30 days: cancellation and permanent data removal
Next steps
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